About

Tony and Glenn from Future Vision

Our story

Future Vision is a boutique performance and learning consultancy that helps organisations differentiate and grow by delivering consistently memorable customer experiences. We design and deliver bespoke learning solutions that unlock and grow the potential in your most valued asset and key source of differentiation, your people.

Future Vision was Founded in 2000 by Tony Dain and Glenn Bracey, who met while working together at CCC, one of the first training companies dedicated to the emerging call centre industry. Having worked together successfully on a number of client projects and with a burning desire to do things differently Tony and Glenn took the life changing decision to start their own business. Over the last thirteen years we have worked with an incredible range of organisations, developing bespoke learning and performance improvement solutions for leaders, managers and front line sales and service professionals who share a common desire to harness learning to improve both the employee and customer experience and ultimately the performance and profitability of the business. The majority of our business is generated through repeat business and referrals which is a testament to the enduring quality, impact and value we consistently create for our customers. Click here to view our client list

Meet our directors, Tony and Glenn

 

About

By 2020, customer experience will overtake price and product as the key brand differentiator