Tetramap

transform your thinking and your business

Is your business experiencing any of these common challenges?

If you have said yes to any of the above then Tetramap will transform your business.

Using nature as a metaphor (earth, air, water and fire) Tetramap helps people understand their own communication and behavioural preferences and with this knowledge other peoples too, transforming communication and thereby creating more effective relationships with both colleagues and customers. Some of us have a tendency to prefer left-brain thinking (air and earth – facts, logic and goal orientation) whilst others prefer right-brain thinking (water and fire – relationships and possibilities).  This model together with the underpinning neuroscience will help you develop ‘whole brain thinking’ so that you can flex your communication style to connect with a variety of different people, with very different needs.

Tetramap focuses specifically on transforming customer experience across all channels, be that in person, by phone, via email or even social media. It helps organisations truly understand their customers preferences and needs, enabling frontline teams to deliver a personalised service that wows customers everytime.

Watch these short videos to discover more about Tetramap:

 

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    What I love about Tetramap is how you can learn it in a morning and be using it in the afternoon, its fun, intuitive and is possibly the most engaging and useful tool I have seen in 20 years of learning and development.

    Tony Dain - Certified Tetramap facilitator,
    Future Vision,

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By 2020, customer experience will overtake price and product as the key brand differentiator