Resources

Welcome to our free resources page

You will find videos, PDF guides, podcasts, and blogs on a range of human performance topics and interrelated subjects that have inspired our thinking, approach and services. 

Our latest blog posts

The hidden costs for customer service staff

When Government budgets are cut, the cost of living conditions increased and the public gets squeezed, and so do those serving them. Organisations are reporting and experiencing more anxious, upset and abusive customers.

The hidden costs for customer service staff
5 reasons why human skills are essential in the digital workplace

5 reasons why human skills are essential in the digital workplace

The business world is going through a period of unprecedented change and transformation. Here are 5 reasons why your organisation should be investing in human skills now and why human skills are essential in the digital workplace.

5 reasons why human skills are essential in the digital workplace

Why self care isn’t the answer to burnout

Understand the common misconceptions of burnout in the workplace. That mean your workplace, self-care initiatives can be ineffective. Then how to create an effective, burnout prevention strategy that sets your organisation apart.

Why self care isn’t the answer to burnout

Videos

What is a High Performance Mindset (HPM) and why is it important? 

How to stop your ANTs (Automatic Negative Thoughts)

A fundamental core skill in owning an HPM (High Performance Mindset)

PDFs

Future Vision Company Brochure

An overview of Future Vision: more detail about our expertise, experience and success.

Customer Experience Brochure 

How a high performance mindset (HPM) ignites a truly outstanding customer experience.

Our latest podcast episodes

Coming soon!

Webinars

Coming soon!